Position: Receptionist / Front Desk

PURPOSE

Serves visitors/patients by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival;
verifies patient information against regulatory guidelines; maintains/operates telecommunications system.

JOB DUTIES & RESPONSIBILITIES

Welcomes visitors/patients by greeting them, in person or on the telephone; answering or referring inquiries.
Directs visitors by maintaining employee and department directories; giving instructions.
Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Maintains telecommunication system by following manufacturer’s instructions for house phone and console operation.
Maintains safe and clean reception area by complying with procedures, rules, and regulations.
Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
Directs vendor and patient traffic in the dispensary lobby
Creates new patient profiles, capturing and tracking all helpful information
Participates in customer retention and other patient call-back initiatives as necessary
Contributes to team effort by accomplishing related results as needed.

SKILLS/QUALIFICATIONS

Telephone Skills
Verbal Communication
Microsoft Office Skills
Listening
Professionalism
Customer Focus
Organization
Informing Others
Handles Pressure
Phone Skills
Supply Management

JOB REQUIREMENTS

At least 21 years of age
Must not have been convicted of any felony offenses pursuant in A.R.S. § 36-2801

EDUCATION & EXPERIENCE

High School Diploma or GED required
Equivalent experience in a retail setting.

PHYSICAL DEMANDS

This position will require the applicant to routinely sit, stand, stoop, kneel, crouch, and bend for up to 8 hours.
Position requires the occasional lifting of objects in excess of 25 lbs.

HOW TO APPLY

If you are qualified, please submit:

A brief introduction about yourself and why you are the best fit for the job
Your current resume
2 work-related references